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Donation Refund Policy
Donation Refund Policy
Last Updated:
At Humanitarian Heroes, we are deeply grateful for your generosity. Your donations directly support humanitarian initiatives and are typically deployed quickly to fund active programs.
No Refund Policy
As a general rule, all donations are final and non-refundable.
Limited Exceptions
Refunds may be considered under the following circumstances:
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Duplicate donations were made in error
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An incorrect donation amount was entered
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The transaction was unauthorized or fraudulent
Requests must be submitted within 7 days of the donation date.
How to Request a Refund
To request a refund, please contact us at:
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Subject Line: Donation Refund Request
Include:
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Full name
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Donation date and amount
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Transaction confirmation (if available)
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Explanation of the issue
We will review requests on a case-by-case basis and respond within 5–10 business days.
Refund Processing
Approved refunds will be issued using the original payment method. Processing times may vary depending on your financial institution.
Tax & Receipt Notice
If a refund is issued:
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Any previously issued donation receipt becomes void
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Donors are responsible for consulting a tax professional regarding implications
Florida Nonprofit Compliance Notice
Humanitarian Heroes is in the process of applying for nonprofit status. Contributions are made with the understanding that
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Donations are voluntary and unrestricted gifts, unless otherwise specified
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No goods or services are provided in exchange for contributions unless explicitly stated
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If and when tax-exempt status is granted, donation deductibility will be subject to applicable federal and state laws
If required under Florida Statutes Chapter 496:
A copy of the official registration and financial information may be obtained from the Florida Division of Consumer Services by calling 1-800-HELP-FLA (435-7352) or visiting www.FloridaConsumerHelp.com. Registration does not imply endorsement, approval, or recommendation by the State.